Telephone & Conference Calls
There can be many reasons why a telephone conversation or conference call will need to be transcribed. Help on Tap offer an audio transcription service which will accurately convert your recorded telephone and conference call into a simple, easy to read text document.
Telephone calls can often require transcription. If you operate a call centre, or take any form of customer inbound call, then the need to record conversations is paramount when it comes to dispute resolution.
When a dispute does arise, then it helps to have the conversation in both audio and text format. This is particularly the case when a dispute ends up going to court. As with interviews, a court (in most cases) won’t accept an audio recording when evidence is being submitted. The same goes for corporate disputes – you must submit a copy of the conversation(s) in text format.
Having the conversation in text format allows the dispute to be resolved quickly and easily. With timestamped text, those who are judging the dispute can easily see when a statement was made, and who made it, so they can evaluate the context of a remark or utterance and resolve the issue with expediency.
Likewise, with a conference call, taking notes can become confusing with so many people involved in the conversation at any one time. Audio transcription negates this issue, as you can provide us with an audio recording of the entire conversation, and we can then convert that to text. This is not only useful for producing meeting minutes, but also for evaluating key discussion points further, after the event.
Recording calls via handmade notes can be a difficult and time-consuming process. Take the difficulty out of this task by letting Help on Tap produce your audio transcriptions for you. Our professionalism means that you can entrust even the most sensitive conversations to us and be assured that you have complete confidentiality in doing so.
Whether you require audio transcription for dispute resolution or simply to record a conference call in text format, Help on Tap has the expertise available to provide you with accurate, premium standard transcription across the board.
If you would like to know more about how Help on Tap’s audio transcription service can assist you in transposing your recorded telephone conversations and conference calls to a text format, then please get in touch.
Alternatively, should you be seeking a free, no-obligation quote, then please fill out our quotation request form and we will evaluate your requirements and provide you with a quotation that covers all of your needs.